Privacy Policy

We are committed to being transparent about how we collect and process your personal information.

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to keep you informed about how your Personal Data is handled.
Where specific information is relevant to you, we will provide it at the appropriate time.
If you have any questions or need clarification on any legally imposed limitations, we're happy to help. You can reach us by email at: info@cryptoaurovexai.com

Your personal data will only be used for the purposes outlined in this Policy.

We process your personal data for several purposes: to provide the website and connect you to third-party trading platforms (the "Services"), to improve the site, protect our rights and interests, maintain and deliver the Services, meet regulatory and legal obligations, and carry out administrative and business activities that support the use of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights in relation to your Personal Data, you have access to the following tools:

To exercise your rights, contact us at any time. You may request access to your personal data, ask us to modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will accommodate your request.

Protect Your Personal Data:

While no system can guarantee absolute security of your personal data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This policy describes the personal data the Company collects from individuals, how it is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or through a combination of additional information the Company holds or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage.
Our services are intended for general audiences aged 18 and above. We do not knowingly collect personal data from or permit access to anyone under 18. If we become aware that such data has been collected, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the circumstances, we may request it directly from you, gather it by analysing how you use our services or channels, or receive it from our third-party partners.

You are not required to disclose personal information to the company. However, withholding such information may prevent us from delivering our Services or granting you access to the website.

Providing personal data is optional. However, choosing not to do so may prevent us from delivering the Services or limit your access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes data about your online activity log and traffic information (such as IP address, access dates and times), the language used, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide when connecting with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data We process your personal data only where we have a lawful basis to do so. The specific legal basis depends on the type of data involved and the purpose for which it is processed. Where processing is necessary to perform a contract with you, or to take steps at your request before entering into a contract, we rely on that contractual necessity as our legal basis. Where we are required to process data to comply with a legal obligation, that obligation serves as our basis. In other cases, we may process your personal data where we have a legitimate interest in doing so, provided that interest is not overridden by your rights and freedoms. Where none of the above applies, we will request your consent before processing. Providing your personal data is necessary in certain circumstances. If you choose not to provide data we require, this may prevent us from delivering our Services or granting you access to the website. Where providing data is optional, we will make this clear at the point of collection. We do not use your personal data for purposes incompatible with those for which it was originally collected. If we intend to process your data for a new purpose, we will notify you and, where required, seek your consent before doing so.

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties under the following circumstances: Where required by law or regulation, we will disclose your personal data to the relevant authorities without prior notice. We may share your personal data with trusted service providers who assist us in operating our platform and delivering our services. These third parties are contractually obligated to handle your personal data securely and solely for the purposes we specify. If our business is acquired, merged, or restructured, your personal data may be transferred to the succeeding entity as part of that transaction. We may also share your personal data with business partners where necessary to fulfil the services you have requested. In all cases, we take reasonable steps to ensure that third parties receiving your personal data are bound by appropriate confidentiality and data protection obligations consistent with this policy.

We may share your Personal Data with third-party service providers — including hosting and storage providers — for purposes such as infrastructure support and user experience analysis. At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be disclosed to those platforms and will be subject to their own privacy policies. Your Personal Data may be shared with more than one trading platform. We may share Personal Data with affiliated entities or business partners where doing so supports the development and improvement of our products and services. Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities. We may also share your Personal Data with prospective investors, buyers, or lenders — whether in relation to the Company or any other entity within our group — in connection with a transaction, including the transfer or sale of assets, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any group entity.

7. Cookies and Third-Party Services Our website uses cookies and integrated third-party services to support core functionality, analyse usage, and improve your experience. These services may collect and process certain data in accordance with their own privacy policies. By continuing to use our website, you consent to the use of cookies as described in this section. You may manage or withdraw your consent at any time through your browser settings or our cookie preferences tool, though doing so may affect the availability of certain features. Third-party providers embedded on our platform — including analytics, payment, and support services — operate independently and are governed by their respective terms and privacy policies. We are not responsible for the data practices of these third parties. We encourage you to review their policies before engaging with any third-party features on our site. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. These cookies may be placed by us directly or by authorised third-party providers. For a full list of the cookies we use and their purposes, please refer to our Cookie Policy.

We may work with third-party service providers, including advertising partners and analytics companies, who may also use cookies or similar technologies on our website.
Cookies are small text files placed on your device when you visit the website. They are used to remember your preferences, understand your browsing habits, and tailor the products and services presented to you. Cookies also support website statistics and analytics.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser session ends. Persistent cookies help the website recognise you as a returning user and allow you to resume your experience seamlessly.

Types of Cookies:

We may use them according to their intended purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or orders.
We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

Transfers of Personal Information to a Third-Party Country or International Organisation Where personal information is transferred to a third-party country or international organisation, we ensure appropriate safeguards are in place in accordance with applicable data protection requirements. Such transfers are made only where necessary and under conditions that protect the rights and interests of the individuals concerned.

10. Security of Personal Data We are committed to protecting your personal data and take reasonable technical and organisational measures to safeguard it against unauthorised access, loss, misuse, alteration, or destruction. While we apply appropriate security standards, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continually review and update our security practices to address emerging risks. Access to your personal data is restricted to personnel and authorised third parties who require it to perform their responsibilities. All such parties are bound by confidentiality obligations. If you have reason to believe your personal data has been compromised, contact us immediately so we can take appropriate action.

We have implemented appropriate organizational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your personal data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control. Where legal or regulatory obligations require it, we may be required to disclose your personal data to third parties, such as public authorities. In such cases, we have no control over the security measures applied to your personal data by those third parties. Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any personal data you send to us online.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These are not operated or supervised by the Company, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through such sites or apps.
Before accessing or using any third-party website or app, we recommend reading its privacy policy. Exercise caution when deciding whether to share Personal Data with any third party.

12. Modifications to this Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. Your continued use of our services after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of any changes.

Before visiting any third-party website or app, read their privacy policy carefully. We also recommend that you exercise caution when sharing personal data with them.

13. Your Rights Over Your Personal Information You have specific rights regarding how we collect, use, and store your personal information. These rights may vary depending on your location and applicable data protection laws. You may request access to the personal information we hold about you at any time. You also have the right to request corrections to any inaccurate or incomplete personal information. In certain circumstances, you may request that we delete your personal information, restrict how we process it, or object to its processing. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You may also have the right to data portability — that is, to receive a copy of your personal information in a structured, commonly used, machine-readable format, and to have it transferred to another controller where technically feasible. To exercise any of these rights, contact us using the details provided in this policy. We will respond within the timeframe required under applicable law. We may need to verify your identity before processing your request. Please note that some rights are not absolute. In certain cases, we may be unable to fulfill a request — for example, where compliance with a legal obligation requires us to retain your personal information, or where fulfilling the request would adversely affect the rights of others. If you are dissatisfied with how we handle your personal information or respond to a rights request, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data we no longer need. You may also request restrictions on how your Personal Data is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please submit a written request to the email address below.
Access rights
We can confirm whether your Personal Data is being processed. If it is, you may request access to that data.
We will provide an electronic copy of the Personal Data currently being processed. A reasonable fee may apply for additional copies. Data will be provided electronically upon request.
Your right to access Personal Data must not infringe on the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, we may refuse or limit our response accordingly.
Right to rectification
We will correct any inaccurate Personal Data. You may also request that incomplete Personal Data be completed, taking into account the purpose for which it is processed.
Right to Erasure
You may request deletion of your Personal Data where: (a) it is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) deletion is required to fulfil a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or to establish, exercise, or defend legal rights, to protect the rights of another person, or where there is a substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure, and it must not adversely affect the rights or freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by us or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds for the processing that override your rights, interests, and freedoms, or that are necessary for the establishment, exercise, or defence of legal rights, we will cease processing.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for such purposes.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with a supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to oversee the protection of individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 as they relate to your Personal Data.
We will respond to requests submitted under section 13 within one month of receipt. Where necessary, depending on the complexity or volume of requests, this period may be extended by a further two months. We will notify you of any such extension within one month of receiving your request, along with the reasons for the delay.
Subject to the provisions of section 13, information provided in response to your rights will be supplied free of charge. If a request is unfounded or excessive, particularly where it is repetitive, we may charge a reasonable administrative fee or decline to act.
Where we have reasonable doubt about the identity of the person submitting a request, we may ask for additional information to verify identity before proceeding.